Implementation / Solutions Consultant

Puente Talent Partners -

Puente conecta talento senior de Latinoamérica con empresas de Estados Unidos para trabajar 100% remoto y cobrar en dólares. Somos la marca de talento de Opus. Colocamos profesionales con experiencia en finanzas (Controller, planificación financiera), en operaciones de cliente e ingresos (éxito del cliente y operaciones de ingresos, conocidas como Customer Success y Revenue Operations) y en producto e ingeniería, dentro de empresas de tecnología y servicios financieros de Estados Unidos ya financiadas. Ofrecemos contratos en dólares a través de Deel, procesos de selección claros y acompañamiento durante toda la relación laboral. Buscamos profesionales con inglés de nivel profesional que quieran crecer en compañías de primer nivel sin salir de su país.
Conocé nuestras búsquedas activas en puentetalent.com/jobs

  • Capital Federal - Argentina
  • Tecnología, Sistemas y Telecomunicaciones
  • No especificado
  • Full-time | Remoto
  • No requiere experiencia previa
  • Indistinto (Indistinto)
POSTULARSE AHORA

Descripción del puesto

About the Role

You own post-sale onboarding and implementation from kickoff to go-live. You configure the product to each customer's workflow, lead the project through every phase, train users, and solve the problems that surface. You are the bridge between the customer and product and engineering teams, acting as equal parts project manager, product expert, and relationship owner. This role fits someone who thrives coordinating multiple moving pieces and keeping customers on track to success.

Requisitos

Key Responsibilities

  • Own onboarding and implementation from kickoff to go-live, on time and to scope.
  • Configure and tailor the product to each customer's workflow and data.
  • Run training and enablement so users adopt the product and reach value quickly.
  • Troubleshoot technical issues and coordinate with product and engineering on fixes.
  • Document implementation playbooks and improve the onboarding process as you go.
  • Track adoption and flag risks to the customer success or account team. Who You Are
  • You have 3+ years in implementation, solutions, onboarding, or technical project management at a SaaS company.
  • You manage a project plan and keep several implementations on track at once.
  • You are technical enough to configure software, read an API, and explain it to a non-technical user.
  • Your English is excellent in speech and writing; you lead customer calls with confidence.
  • You stay calm and organized when a launch is at risk. Bonus Points
  • Experience in fintech, healthtech, or home services.
  • Familiarity with integration tools, APIs, SQL, or no-code automation.
  • Comfortable using AI to speed configuration and documentation. What Success Looks Like

Beneficios

100% Remote
Salary in USD
POSTULARSE AHORA